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BB&T

2.5

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more

Location details

10721 New Georges Creek Rd SW, Frostburg, MD, 21532, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.513 reviews
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Brittney Wilson's profile image
Brittney Wilson 
on Google
a month ago

This location actually has very nice people that work there. Truist as a whole though cannot be trusted with your money. Which is the reason you use a bank to keep your money safe. In the case of fraud from your account they will make you jump through hoops. They allowed close to $1000 to be stolen from me. Approved my complaint put the money back and a month later accidentally sent a letter taking back the approval and saying they are debiting the money from my account on a certain day. Then you’ll have to jump through hoop... read more

Dayna Hockman's profile image
Dayna Hockman 
on Google
3 months ago

If I could I would give this bank 0 starts! Worst bank I have Ever dealt with! First their system gets hacked and my bank card number gets stolen and used from Arizona/Nevada area and then their system duplicates the fraud transaction to make it 8 fraud transactions instead of the original 4. When I go to report it they refunded all 8 transactions..We good Right?… No! They end up and pull $225 out of my account saying I made those transactions. Mind you I live in Maryland and the transaction was from Arizona.! So I go to the... read more

Damon Revoe's profile image
Damon Revoe 
on Google
9 months ago

I've never had a single issue with this branch unlike some other branches. People here are very friendly and professional. 

Ed Steele's profile image
Ed Steele 
on Google
a year ago

Site says open to 5PM Bank closed at 3PM just as I got there 

Mike Childs's profile image
Mike Childs 
on Google
a year ago

Go to LaVale or Keyser branches. You will find much better service at the other locations. 

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Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 2.5 star rating with 13 reviews. 

When is BB&T open?

BB&T is open now. It will close at 5:00 p.m.  

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