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BB&T
- Banks
- Broadway, VA
About this business
BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more
Location details
153 N Main St, Broadway, VA, 22815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I would give them 0 stars but I cannot. I called the broadway location asking to check my account balance and they proceed to tell me they cannot do that and then offer for me to call someone else when I know they do give account balances over the phone. they rarely ever want to work with people and are actually very rude most of the time. Which I then called the new market location where I was given my account balance and had a good rest of my day. broadway’s truist needs to do better with how they treat people.
Friendly knowledgeable tellers
Awful customer service. You wait in the drive thru forever, nobody is every available to talk about accounts and the 800# is worse. You cannot reach a person in under an hour wait. Its 1000 times worse now they are truist. Most recently I was charged $135 for a service charge with no explaination. I called to speak to someone about it and a very grouchy human wanted me to give my social over the phone while she was running the drive thru. I could literally hear people talking through the intercom and cars. I said I dont want... read more
Great bank,very friendly people.
Frequently asked questions about BB&T
How is BB&T rated?
BB&T has a 2.8 star rating with 17 reviews.
When is BB&T open?
BB&T is closed now. It will open on Friday at 9:00 a.m.
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