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11331 San Jose Blvd, Jacksonville, FL, 32223, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
It's is always a burden to deal with this branch. I can never get in and get out. The tellers need better training and better communication skills
This is the worst bank I’ve ever had to deal with. I don’t even bank here. My job does. They’re so slow and the customer service is lacking. I would never choose to bank here and it aggravates me that I have to still come to this bank.
I opened a account on line. I went to sign paperwork and Verify my Identity. This was around 4:12. I was told to come back in the morning around 9:30am. I understand that the bank close at 5pm but she never ask if 9:30 was a good time for me.
Today I arrived at this location to conduct business with my in laws who are account holders with BB&T with large sums in the bank. We went to get them a Cashier's Check for their new home. When I told the telled through the drive through what they were requesting We were advised by the teller that there was a $10 charge for the cashier's check. My immediate response was to question why they charge their own customers a fee for the cashier's check when my personal bank dosen't. I was advised by the teller that it was there p... read more
BB&T has a 2.8 star rating with 9 reviews.
BB&T is closed now. It will open tomorrow at 9:00 a.m.
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