BB&T's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

BB&T

2.8

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more

Location details

11331 San Jose Blvd, Jacksonville, FL, 32223, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.89 reviews
Select a rating
Joseph Share's profile image
Joseph Share 
on Google
3 years ago

It's is always a burden to deal with this branch. I can never get in and get out. The tellers need better training and better communication skills 

Alexandraelise83's profile image
Alexandraelise83 
on Google
4 years ago

This is the worst bank I’ve ever had to deal with. I don’t even bank here. My job does. They’re so slow and the customer service is lacking. I would never choose to bank here and it aggravates me that I have to still come to this bank. 

Laysia Monroe's profile image
Laysia Monroe 
on Google
4 years ago

I opened a account on line. I went to sign paperwork and Verify my Identity. This was around 4:12. I was told to come back in the morning around 9:30am. I understand that the bank close at 5pm but she never ask if 9:30 was a good time for me. 

kyle tholl's profile image
kyle tholl 
on Google
4 years ago

Today I arrived at this location to conduct business with my in laws who are account holders with BB&T with large sums in the bank. We went to get them a Cashier's Check for their new home. When I told the telled through the drive through what they were requesting We were advised by the teller that there was a $10 charge for the cashier's check. My immediate response was to question why they charge their own customers a fee for the cashier's check when my personal bank dosen't. I was advised by the teller that it was there p... read more

Erin Roberts's profile image
Erin Roberts 
on Google
5 years ago
View all google reviews

Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 2.8 star rating with 9 reviews. 

When is BB&T open?

BB&T is closed now. It will open on Tuesday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com