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4291 13th St, Saint Cloud, FL, 34769, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Why do you have 1 teller working and 3 tellers working the drive thru at 11:00 am , Stood in line inside and had zero help This is why your losing customers
Had a great experience as a walk in today- Johelitza Reyes came to assist me and my Mom after only a couple minutes in waiting area. She was easy to understand, she was compassionate with my Mothers concerns and she was able to address all our needs in one visit. Thank you Johelitza! This was my only interaction with this bank and it was a good one.
I don't even have to wonder why this branch has 3 stars. I wish I could give it a negative star for how much you have to put up with to bank here. I sat in traffic to get to this bank today. For her to close the door in my face at 2:10 pm saying that they were closing early due to having no tellers. She tells me , "I can go to Narcossee." FOR QUARTERS no thank you. I will do my best to avoid this bank at all!!!!
This branch is chronically understaffed, I hope the branch manager realizes what poor customer service this results in.
BB&T has a 3.3 star rating with 47 reviews.
BB&T is closed now. It will open on Tuesday at 9:00 a.m.
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