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BB&T

2.5

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more

Location details

1321 Matthews Township Pkwy, Charlotte, NC, 28105, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.514 reviews
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Octavian Crestian's profile image
Octavian Crestian 
on Google
3 years ago

Worst branch in Charlotte. Manager was disrespectful and didn’t want to make a wire transfer after 4pm. I took cash and went to PNC and they did it for me. I’ll try to avoid this branch in future. 

Rick Mclemore's profile image
Rick Mclemore 
on Google
4 years ago

I didn't think a bank could get any slower .. after 100 years of drive thru banking this is the best we can do !!! Come on guys !! Just spent 20 min.in a drive thru with 2 cars!!in front of me really one car as I pulled out line after one car sat there for 15 min. Maybe it's time to fine a new bank and move my business accounts with me !! And all my houses .. over a drive thru. ONE MORE THING IMPRESSIVE REVIEW SCORE YOU GOT .. DOES ANYONE CARE !!@#^$$& 

Kevin Bush's profile image
Kevin Bush 
on Google
4 years ago

Slow service I have currently been waiting for 24 minutes for them to cash a check for me and there was only 1 other person in the lane beside me when I got here and I have been turned away several times now due to them not having enough cash available to cash my checks one was for $3,000 and the other one was for $5,000 

Chrissy Jean's profile image
Chrissy Jean 
on Google
4 years ago

The lobby is still not open! Appointment only. Give me a break! 30 minutes in the drive thru to make a deposit. Time to move my banking 

MaseratiLife 1's profile image
MaseratiLife 1 
on Google
4 years ago

Lady is very discriminative to me at the bank because of my English, what the braindead clearly fails to realize is I speak 6 language and English is 6th on that list, very bad experience 01-26-2021 

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Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 2.5 star rating with 14 reviews. 

When is BB&T open?

BB&T is closed now. It will open on Tuesday at 9:00 a.m. 

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