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BB&T

1.8

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more

Location details

3600 Plank Rd, Five Mile Fork, VA, 22407, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
1.819 reviews
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Jennifer Rathbun - Accounting's profile image
Jennifer Rathbun - Accounting 
on Google
3 years ago

Tried several times to get in touch with customer service, no one would pick up the phone, even after putting in all my information. LOUSY! JUST PLAIN LOUSY!! 

Carol Tomas's profile image
Carol Tomas 
on Google
3 years ago

I have banked with BB&T for many years. I am thinking of moving my accounts. Whatever caused BB&T to move its branch from Cosner’s Corner made Absolutely no sense. Now we must go to Sun Trust on Southpoint Pkwy where they are not equipped to handle all the customers.The drive up window always has cars lined up and God forbid you venture inside, 2 tellers, one for Sun Trust with no one in its line and a long line at the BB&T window. What in the world are the upper management people Thinking! Obviously not its dedicated custom... read more

Melissa Gorfida's profile image
Melissa Gorfida 
on Google
3 years ago

Tried several times to get in touch with customer service, no one would pick up the phone, even after putting in all my information. LOUSY! JUST PLAIN LOUSY!! 

Trumell Watts's profile image
Trumell Watts 
on Google
3 years ago

I have been with them 3yrs so far so good! 

el angel's profile image
el angel 
on Google
4 years ago

the bb & T bank has a terrible customer service I do not recommend it at all 🤢🤢🤢🤢 

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Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 1.8 star rating with 19 reviews. 

When is BB&T open?

BB&T is open now. It will close at 5:00 p.m.  

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