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BB&T

2.4

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more

Location details

375 Chatham Heights Rd, Falmouth, VA, 22405, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.414 reviews
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Julie Ray's profile image
Julie Ray 
on Google
a year ago

I went in to get something notarized and received awful customer service. Very rude and nasty about it and then the teller refused to notarize a simple letter. 

Machine Man's profile image
Machine Man 
on Google
a year ago

Do NOT go to this branch!! They are slower than whale snot in the dead of winter!! 

Ana Zambrana's profile image
Ana Zambrana 
on Google
a year ago

The lack of customer service we experienced was not just once. Reason why I’m writing this review. Seems like many of the employees want to do the bare minimum and are not one bit sincere when they turn you away and say they’re “sorry”. A notary service as a customer should be honored and not have conditions. The teller that “helped” us was quick to tell us “no” we can’t do that, forcing us to pay for the same service elsewhere. I’m very disappointed with this branch staff. Very unfortunate, specially when we’ve been custome... read more

Melissa Kelleher's profile image
Melissa Kelleher 
on Google
a year ago

It’s been my mothers bank for decades. Back when they were BB&T. Great branch! Everyone there is very helpful! 

Dawn Barter's profile image
Dawn Barter 
on Google
2 years ago

Standing in line with one teller. 7 people in line. 

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Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 2.4 star rating with 14 reviews. 

When is BB&T open?

BB&T is open now. It will close at 5:00 p.m.  

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