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BB&T

2.1

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more

Location details

1327 Tunnel Rd, Asheville, NC, 28805, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.18 reviews
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Kathy Sheldon's profile image
Kathy Sheldon 
on Google
3 years ago

Just closed out my account after more than 20 years. Rude and incompetent staff. Just avoid BB&T—it’s been 20 years of frustration. 

Debbie Bussey's profile image
Debbie Bussey 
on Google
3 years ago

Ever since BB & T merged with Suntrust (our old bank, which we loved)- their customer service has gone downhill. I just waited 45 minutes on hold, not once did anyone come on the line to apologize for the long wait! Finally hung up after it was obvious that no one was going to answer 

OptiPrime Cosplay's profile image
OptiPrime Cosplay 
on Google
4 years ago

Sometimes coming here is tense and unfriendly. Most of the time, I have no problem. 

Luna Belle's profile image
Luna Belle 
on Google
5 years ago

Could Esteban *not* act so disgusted and annoyed when I come in to deposit money and get change orders? I would really appreciate some follow through with my comment, I come in at least once a week. 

Lark Spur's profile image
Lark Spur 
on Google
5 years ago

This is a smaller satellite branch with skeletal staffing. However, for basic banking services it is just fine. If you need to meet with someone, there’s a possibility you will have to schedule an appointment with them, because they may be rotating between two or three locations. 

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Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 2.1 star rating with 8 reviews. 

When is BB&T open?

BB&T is open now. It will close at 5:00 p.m.  

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