BB&T's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

BB&T

2.1

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more

Location details

5515 Portsmouth Blvd, Portsmouth, VA, 23701, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.121 reviews
Select a rating
Madison Roe's profile image
Madison Roe 
on Google
3 years ago

don’t answer the phone 

B's profile image
B 
on Google
4 years ago

Very slow service 

James Young's profile image
James Young 
on Google
4 years ago

This is 1 star too many I would definitely give it none if I could... I waited in line patiently and was supposed to be next but they insisted on taking all BB&T customers first before their partnered SunTrust customers...Worst bank experience ever 

Stephanie Davis's profile image
Stephanie Davis 
on Google
4 years ago

The WORST bank ever! I tried to cash in some change I had on me on my way home. I stopped at BB&T. For one, they insist you have an account to even be able to cash change in, which I do. I give the teller my bank card and she refuses the transaction because I don’t have an ID. This place has cashed a check of mine, not deposited, with no ID only my bank card. The inconsistency at this bank is a joke, I cannot wait to close my account!! 

Leslie Bryant's profile image
Leslie Bryant 
on Google
4 years ago

Without a doubt the slowest bank I've ever had to deal with. You'd be better off driving to one further away if your in a hurry or just in general don't want to wait 45+ minutes for service. Its not really busy it just takes them almost an hour to get through 3 cars, and thats a daily basis 

View all google reviews

Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 2.1 star rating with 21 reviews. 

When is BB&T open?

BB&T is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com