BB&T's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

BB&T

1.6

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small BusinessAdministration, Greenwich Associates and others. BB&T has also been named one of ... read more

Location details

1626 SE 36th Ave, Ocala, FL, 34471, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 a.m.
Tue9:00 a.m. to 5:00 a.m.
Wed9:00 a.m. to 5:00 a.m.
Thu9:00 a.m. to 5:00 a.m.
Fri9:00 a.m. to 6:00 a.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
1.631 reviews
Select a rating
M's profile image
M 
on Google
2 years ago

terrible everything. close banks no notification. no service 

Mike C's profile image
Mike C 
on Google
2 years ago

I have been a customer with SunTrust for 15 years. Before the merger everything was great. But ever since they became trust their customer service has degraded and their banking system has become beyond useless. Their text update with my balance is literally 24 hours old and when I look at the app to check my balance it is never consistent. It will fluctuate sometimes hundreds of dollars back and forth with no warning and my not having made any purchases in days for the balance to change. I never had these issues prior to th... read more

Mark Harnish's profile image
Mark Harnish 
on Google
2 years ago

Horrible service, wait times on main line are over 1 hour and it has been this way now for 3 months. Called today to Ocala, FL location, girl Roselee (SP) put me on hold to find out if I can make a auto loan payment with a pre-paid debit card, she put me on hold to ask a manager and so far I am at 22 mins 19 seconds. I think they are waiting for me to hang up.. Like I said horrible. 

M K's profile image
M K 
on Google
3 years ago

terrible everything. close banks no notification. no service 

michael cowsert's profile image
michael cowsert 
on Google
3 years ago

I have been a customer with SunTrust for 15 years. Before the merger everything was great. But ever since they became trust their customer service has degraded and their banking system has become beyond useless. Their text update with my balance is literally 24 hours old and when I look at the app to check my balance it is never consistent. It will fluctuate sometimes hundreds of dollars back and forth with no warning and my not having made any purchases in days for the balance to change. I never had these issues prior to th... read more

View all google reviews

Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 1.6 star rating with 31 reviews. 

When is BB&T open?

BB&T is open now. It will close tomorrow at 6:00 a.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com