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BB&T

2.7

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more

Location details

858 TN-92, Dandridge, TN, 37725, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.715 reviews
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Greg Burkhart's profile image
Greg Burkhart 
on Google
4 weeks ago
Marie bohrer's profile image
Marie bohrer 
on Google
5 months ago

Opened account few months ago and what a nightmare. Horrible bill paying system. After visiting Dandridge bank manager, local corporate office in Knoxville and working with a "Client Resolution Senior Specialist", no one has sorted this out. It's been over a month since I have heard back from anyone. Also, they charged extra fees for cashing Truist checks from my own account to get cash at the counter. No wonder why their ratings are so low! 

Greg Gentry's profile image
Greg Gentry 
on Google
7 months ago

Walked in a branch, and I couldn't' make my first car loan payment. They told me to go on line to make the payment. Went on line, and couldn't find an option to make the payment. Called their number, and after a long wait on hold, got someone that I could hardly understand. I asked for someone else. She was only marginally easier to understand. I was on the phone for fifty five minutes just to make a payment and set up automatic draft so I don't have to go through this again. I'll be looking into refinancing with some other ... read more

brian clancy's profile image
brian clancy 
on Google
a year ago

Terrible bank I was scammed I reported it to the bank fraud dept.they locked my acct.gave me no information only saying it's under investigation it will take a week .after a week of no money it was locked in acct due to electronic deposit by employer.my funds were locked in acct.i live on a farm and feed farm animals I buy feed once a week at CO op I wasn't able to buy feed this week because bank locked my acct .I pleaded with them to access funds to buy feed they said I have to wait 2 more business days that was Thursday ev... read more

Eugene Koster's profile image
Eugene Koster 
on Google
a year ago

Always go and deposit money and check it has took everything except last three times machine would not take check now it won't even take cash if anyone who works there can you get it fixed tired of having to run to Morristown to put check in bank 

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Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 2.7 star rating with 15 reviews. 

When is BB&T open?

BB&T is closed now. It will open at 9:00 a.m. 

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