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BBQGuys
- Retail
- Baton Rouge, LA
About this business
Location details
8151 Airline Hwy, Baton Rouge, LA, 70815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
LIke some these other reviews...ordered a Primo firebox insert-it cracked the first week-BBQ Guys told me to go thru the manufacturer-Primo customer service said (after pictures and receipts) they would replace...been 2 months and nothing but a run around when I ask when?. BBQ guys said its out of their hands...except my money.
Short version: yes, I would recommend this company (but please read my long version, below). Long version: About 2 months ago, I purchased Blaze LBM 32-Inch 4-Burner Built-In Propane Gas Grill - BLZ-4LBM-LP. My prior outdoor grill was manufactured by DCS which stands for dynamic cooking systems. I purchased it through this company back in 2013. The DCS grill was good but I wanted to try something new. I spent many hours researching different brands on the Internet along with reading reviews. It doesn’t matter which brand you... read more
We purchased a Blaze bbq and grill over a year ago and have been going back and forth because the grill just doesn't work properly. We were not able to get any kind of satisfactory outcome so I warn everyone to be cautious when purchasing. David from customer service has been great, but Blaze won't stand behind their product.
This is more of a warning than an overall review. I purchased a Victory Pellet smoker cover from BBQ guys. I contacted the company after pulling my coverall and it split in three places. I know that the cover was not even a year old and totally useless. The company was not willing to replace it saying that it only had a 30-day warranty. My thing is if you're going to sell an inferior product that's not going to last a year give us some warning and tell us so we can decide for ourselves do we want to buy a cover that's not ev... read more
My husband and I have both been trying to reach BBQGuys customer support by phone and email for over two weeks, but we’ve received no response from the team except a short email telling my husband they could not find our order. For clarification, my name is on the order and its Order # N217708979C for $5,756.79 Within an hour of correctly setting up our 75" 360 Degree Swivel Outdoor TV Lift Cabinet, the lightweight cabinet tipped over and both brand new items (totaling over $10,000) were damaged beyond repair. Despite confir... read more
Frequently asked questions about BBQGuys
How is BBQGuys rated?
BBQGuys has a 4.2 star rating with 6,967 reviews.
When is BBQGuys open?
BBQGuys is open now. It will close at 9:00 p.m.
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