BBB Serving New Hampshire

Steve P. 

on Yellow Pages

5 years ago

Greatly appreciate the professional effort to resolve a small but important contractor repair. Your 'soft touch' effort to get the contractor's attention got the after market repair fixed in a high quality workmanlike manner. The contractor was not trying to avoid doing the repair but it had dragged on for several months and I thought that time was wasting. Your efforts got the repair completed. Thanks much BBB. 

Maria M. 

on Yellow Pages

7 years ago

My complaint was solved satisfactory. I highly recommend the services of the BBB to solve a complaint. Thank you! 

Paul C. 

on Yellow Pages

8 years ago

Recently I had an unsatisfactory experience with a vendor regarding a $12K+ equipment replacement for my home. I felt the invoiced pricing was unfair when compared to published prices for the equipment, and that I was charged for work and items that were not included in the estimate. In 75 years of living, I have never disputed an invoice from a vendor whom I have had work on my home. But this time, the discrepancy between the vendor’s estimate and the cost of what was done, including what was not done, as well as the manner... read more

Idt A. 

on Yellow Pages

9 years ago

We filed a complaint through the BBB of New Hampshire and were very happy with their efforts to coordinate the parties toward resolution. It was a complicated issue, and the BBB team sought to understand the details and allow enough time to work through discussions. They were in communication throughout, and I believe that they fulfilled their mission well in our situation.