Bayshore Home Health

Sofia de la Barra 

on Google

2 weeks ago

Coordination between the 2 PSW’s that are supposed to come together twice a day for my FIL is virtually inexistent. It is understandable that they are coming from different patients before getting here, but one arrives 30 minutes before the other one, in a rush to leave, then the other one arrives and there’s nothing left for him to do. It has been over 2 weeks of very poor communication between Bayshore, the PSW’s and my MIL. Shameful care for someone that is extremely frail and sore. Not blaming the PSW’s but Bayshore coor... read more

T C 

on Google

2 weeks ago

This is a rating more for the office in Ottawa than the personal support workers . The client service coordinator for Ottawa west is horrible . She never answers the phone and not 1 time after leaving at least 10 voicemails has she returned a call . When you finally do get a hold of her she’s very dismissive and agrees to things then but continues ignoring what was supposedTo be changed This is the complete opposite of what service I got in another city when the Bayshore home care . . It’s very frustrating as it feels that s... read more

Sarah Gerber 

on Google

a month ago

Removed needle for my Portacath but missed an infection that delayed healing by two weeks. I forgot to ask the nurse because I had just had chemotherapy but also thought she would check and note issues because she’s a healthcare professional and I am not. 

zman hafizi 

on Google

7 months ago

Jessica the appointment coordinator is extremely rude and not understanding, This is incredibly frustrating and impractical. Requiring elderly patients to confirm PSW visits by phone ignores the very reasons they need help, as many can’t reliably answer. Adding to the issue, constantly sending new PSWs forces families to train them daily, disrupting care and wasting time. This lack of consistency and common sense undermines both the patient’s well-being and the purpose of professional support. 

GA Alex 

on Google

a year ago

Terrible experience, I was late 10 minutes and the nurse rudely and in aggagressive tone she said you late 10 minutes. I asked her to give me the schdule for next few days and again she was so rude. After connecting the medication to my IV , she left the room and only saw her face again after 40 minutes to come and disconnect the medications, she was supposed to take my blood pressure measurment and she never did. I felt I came to this place to be tourtured . She really made me feel nervous and stressed, imagine some one wit... read more