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3300 Merrittville Hwy, Thorold, ON, L2V 4Y6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Communication is really bad with this agency. Despite needing nursing care they don’t call the day before to inform you of when they are coming. According to their policy the nurses have to call you the day before and not 1/2 hr-1 hr before coming. They wear shoes in my place of residence making it very hard for me to clean the floors after they leave, especially in the winter. My floor has permanent damage because they don’t use the garbage provided but my floor as a garbage instead. Overall, between ongoing scheduling mist... read more
Bayshore’s handling of my mother’s home care has been devastating. My mother is dying and had PSWs who were trained with her for months, understood her needs, and provided consistent care. Without warning, Bayshore abruptly removed those PSWs and did not provide proper replacements or training for new staff. As a result, my mother’s care was disrupted at a critical and vulnerable time. New PSWs arrived unfamiliar with her needs, and in many cases, no one showed up at all. Phone calls and emails went unanswered, leaving me to... read more
I am extremely disappointed with the services Bayshore provides to my mother-in-law. Our experience has been stressful, unethical, and deeply concerning. The PSW manager, Barbara Gamble Debassige, has repeatedly removed reliable and trained PSWs from my mother-in-law’s care without proper justification. Instead, we are sent untrained or unsuitable staff, which directly impacts the quality and safety of care for a vulnerable patient. When we raise concerns or advocate for better care, it feels like our family is treated as th... read more
Bayshore Home Care Solutions has a 3.4 star rating with 18 reviews.
Bayshore Home Care Solutions is closed now. It will open tomorrow at 10:00 a.m.
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