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Batteries Plus

4.3

About this business

Location details

603 Hampton Pointe #5, Hillsborough, NC, 27278, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.354 reviews
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M B's profile image
M B 
3 months ago

Great Service After a Rough Start I originally went to the Batteries Plus location at 116 NC-54 in Durham when my car battery started dying, but unfortunately, the customer service there was disappointing. I felt like they were more focused on avoiding the warranty than actually helping me — frustrating, to say the least. Thankfully, I decided to try another Batteries Plus location, and the experience was night and day. The staff at the second store were professional, courteous, and most importantly, willing to help. They te... read more

B Swann's profile image
B Swann 
4 months ago
Mahesh Mecheri's profile image
Mahesh Mecheri 
4 months ago

Disappointed in your warranty policy. You sell me a bad battery. When I go in for replacement, Your store rep repeatedly claims I don’t drive my car enough even though I tell him I drive it everyday . Rudely Dismissive of my concern. Then he tells me you have to hold the battery for 24-48 hours, and no temporary battery provided. In effect the warranty leaves me without a car for 2 days. This is why you will never get my business again. I noticed other negative reviews about the same employee. Disappointed!!! Edit: I have em... read more

Jim Mcneely's profile image
Jim Mcneely 
4 months ago

I had a great customer experience with Curtis, who went out of his way to assist me with cutting an automobile key for my wife's Honda CR-V. Another location had cut the key incorrectly and after being referred to a hardware store that chose to try to swindle me out of $145, I went to the Hampton Pointe Store. Curtis was knowledgeable, friendly and provided customer service that is rare in this day and age. He fixed the original problem and cut a second key and made sure that both work correctly in less than 15 minutes. I wi... read more

Saint Banks's profile image
Saint Banks 
5 months ago

curtis didn’t even genuinely try to help me he kept trying to sell me a high priced battery AFTER i kept telling him i dont have the funds for that its not in my budget, dont care about helping just want to fill their pockets 

Frequently asked questions about Batteries Plus

How is Batteries Plus rated?

Batteries Plus has a 4.3 star rating with 54 reviews. 

When is Batteries Plus open?

Batteries Plus is open now. It will close at 7:00 p.m.  

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