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Batteries Plus
- Battery Stores
- Gurnee, IL
About this business
Location details
6300 Grand Ave Ste B Gurnee, Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:45 a.m. to 7:00 p.m. | |
| Tue | 8:45 a.m. to 7:00 p.m. | |
| Wed | 8:45 a.m. to 7:00 p.m. | |
| Thu | 8:45 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I took my car here to get a second key fob. The owner told me it would take about 90 min. Only took him 60 min. Price was half what the car dealers charge. When he finished i was testing all the functions and couldn't get the remote start to work and he took the time to explain how the system works and explained what i was doing wrong. I highly recommend this establishment.
Never in my retail experience have I encountered such superior customer service than with the store manager and owner, Mr. Bhushan Chouhan. A total commitment to excellence, he takes tremendous pride as a store manager and owner. Extremely competent and very knowledgeable in electronics, perseveres in problem solving toward a solution, and unparalleled professionalism, courtesy, and dedication. Look no more for your electronics needs! Batteries Plus in Gurnee is the store for you!!!
This store and customer service is outstanding!
Just got off the phone with the guy who says he is the owner. Bought 2 batteries for a vehicle. 1 works the other doesn't. Both under warranty he doesn't want to replace them. On the call he became loud, rude and agrumentative and constantly interrupting like he woke up angry this morning at the world. Because he doesn't want to replace a faulty battery as one of the 2 batteries is faulty. AVOID THIS LOCATION AND BUSINESS OWNER!
The store employee, which I believe to be the owner, was delightful and well informed, he was able to provide all the information I needed to make an informed decision. I've bought batteries before at bix box retailers and I think that Batteries Plus likely has better pricing just based on their bulk ordering and partnership deals. Next time I need a car battery I will most definitely be back here.
Frequently asked questions about Batteries Plus
How is Batteries Plus rated?
Batteries Plus has a 4.6 star rating with 181 reviews.
When is Batteries Plus open?
Batteries Plus is closed now. It will open tomorrow at 8:45 a.m.
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