Bath & Body Works

Alonso 

on Google

a week ago

★★☆☆☆ Frustrated by a recurring issue with this location. I went in for the hand soap promotion (5 for $28), grabbed exactly 5 that were under the promo sign, and specifically asked the cashier to confirm they qualified before paying. She said yes — but I got home and found I’d been charged full price on all of them. This has now happened to me twice at this store. The problem seems to be that promo and non-promo soaps are mixed together on the same shelves, so even staff can’t tell which is which without checking. I’d sugge... read more

julia cantu 

on Google

3 weeks ago

Terrible experience for the past three visits to this store! The first two I let slide and now today the cashier ‘Valerie’ was on her name tag, was very rude to me! Before all I had to do was input my phone number for my points or rewards or for any promos available and she said I had to open my app and actually show her the barcode to scan! She was rude in saying that it was company policy! Well how am I a customer supposed to know that, I don’t work for bath and body! So she wouldn’t give me the promo unless I showed her p... read more