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Bath & Body Works
- Candle Stores
- Cherry Valley, IL
About this business
Location details
7200 Harrison Ave, Cherry Valley, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
An issue with their register caused my card to be charged but the transaction did not go through properly. I was forced to pay again and had to just trust that the first charge will fall off per their faulty p.o.s. While the issue with their register was happening, I received absolutely no apology or acknowledgement of the inconvenience. Just awkward silence like I was the issue. Don’t go here they are extremely rude and uncaring. *Update* The transaction did in fact go through despite their promises. So I was charged over $... read more
An issue with their pos caused my card to be charged and but transaction not go through. I had to pay again and just trust that the first charge will fall off per their faulty pos. While the issue with their register was happening, I received absolutely no apology or acknowledgement of the inconvenience. Just awkward silence like I was the issue. Don’t go here they are extremely rude and uncaring.
This store at Cherryvale Mall is awful. Don't even want to give any stars. They did not help my husband who has lung cancer with finding items. We asked to bubble wrap or wrap all items and they did nothing. Rude people. Rude customer service. Never go there again. EVER. This is the second time this has happened. I am reporting them to Corporate.
Frequently asked questions about Bath & Body Works
How is Bath & Body Works rated?
Bath & Body Works has a 4.6 star rating with 299 reviews.
When is Bath & Body Works open?
Bath & Body Works is closed now. It will open tomorrow at 9:00 a.m.
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