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Bassett Furniture
- Retail
- Bassett, VA
About this business
Location details
3525 Fairystone Park Hwy, Bassett, VA, 24055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve never seen this bad quality of a couch before. Everything was such a trouble from first second I ordered couch. I ordered online and store did tell me corporate gonna handle my order. I waited 8 weeks and in this time frame I couldn’t even get a hold with customer service. When my couch finally arrived, bench side cushion had this stain on it they called “fabric mistake” which should have been caught by quality check team (if they have one), and not sent like this. Other than the fabric mistake cushion sinked after lite... read more
I’ve never seen this bad quality of a couch before. Everything was such a trouble from first second I ordered couch. I ordered online and store did tell me corporate gonna handle my order. I waited 8 weeks and in this time frame I couldn’t even get a hold with customer service. When my couch finally arrived, bench side cushion had this stain on it they called “fabric mistake” which should have been caught by quality check team (if they have one), and not sent like this. Other than the fabric mistake cushion sinked after lite... read more
My experience is well aligned with others’ - please check out post sale customer service reviews before buying. Our barely used chair started developing blemish with the proper care. Bassett’s customer service did not take responsibility under their warranty program. The worst was they didn’t even try to understand the problem and stand behind their product. Better purchase furniture from someone more reputable, that stands behind their quality and treats their customers with respect: Bassett is there after your money, not t... read more
Frequently asked questions about Bassett Furniture
How is Bassett Furniture rated?
Bassett Furniture has a 3.3 star rating with 27 reviews.
When is Bassett Furniture open?
Bassett Furniture is closed now. It will open tomorrow at 10:00 a.m.
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