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Bassett Furniture

3.9

About this business

At Bassett Furniture, get quality without compromise. Shop our wide selection of bedroom, dining room, living room, and outdoor furniture, plus fun furniture accessories like lamps and rugs. Or customize your perfect piece in our design studio. And if you need a little extra help, our interior design consultants are available to help you make that perfect piece or perfect room. Shop online today or visit us in-store! 

Location details

611 W Dekalb Pike, King of Prussia, PA, 19406, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.962 reviews
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Alana Roth's profile image
Alana Roth 
on Google
4 weeks ago

Not understanding that this is a “custom furniture” store, I called this store to see if they had a particular piece of furniture in stock that I saw on their website. Instead of just kindly explaining this to me, the lady I talked to was very snarky and made me feel stupid. Will take my business elsewhere. 

Joshua Drakos's profile image
Joshua Drakos 
on Google
a month ago

Was told 3 weeks ago that our furniture was ready for delivery. Called Bassett KOP and they told me to call the warehouse. Sounds to me like I just payed $11K+ to do somebody else's job. Not sure why I have to call somebody to get my furniture. Seems like they could do a better job of following up with me, not me with them. Especially considering the prices they charge. Jim the sales guy was great, though. 5 stars for him. 

Kushal Patel's profile image
Kushal Patel 
on Google
a month ago

Disappointment with the service I received at this location. The employee assisting us was unprofessional and discourteous from the moment we entered. Despite our request to browse the showroom, we were repeatedly pressured to make immediate decisions. The lack of professionalism and customer care led us to leave without making a purchase. I hope this feedback helps improve the experience for future customers. 

darcia depaola's profile image
darcia depaola 
on Google
7 months ago

Phenomenal! Great service! Great prices! Trish, Gilbert and the other manager were phenomenal today! Thank you all! 

Rohit Repudi's profile image
Rohit Repudi 
on Google
11 months ago

I had a very disappointing experience at this store. The staff member repeatedly suggested that we couldn't afford the sofas, which felt incredibly inappropriate and judgmental. Even if we came close to closing time, there are more respectful ways to communicate with customers. On top of that, the furniture quality wasn’t impressive—better options are available elsewhere for the same price. Overall, I’m highly dissatisfied with the treatment we received and the quality of the products. 

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Frequently asked questions about Bassett Furniture

How is Bassett Furniture rated?

Bassett Furniture has a 3.9 star rating with 62 reviews. 

When is Bassett Furniture open?

Bassett Furniture is open now. It will close at 5:00 p.m.  

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