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Bassett Furniture
- Retail
- Paramus, NJ
About this business
Location details
240 NJ-17, Paramus, NJ, 07652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We had a lovely experience purchasing a new couch with Alexandra! She was so accommodating and showed us so many options, layouts, and fabrics. Never any pressure to buy - just a genuine desire to help us find the right couch! We received our couch recently and it is stunning and so comfortable! I absolutely love it!
I rarely write reviews, but this company’s customer service was so shockingly bad it deserves a warning. The most awful experience and would not recommend to any individual that is looking for quality furniture, and transparency. The Sales Assistant claimed the fabric was strong, durable, and was perfect for pets. Within one month, the dye transfer from clothes turned the couch from BRIGHT white to blue and black. Every piece of dog hair is also left intertwined within the fabric. Lastly, the biggest scam was paying for the ... read more
It was a great experience. Donna was very helpful, courteous and professional. It is not my first experience with Basset and I always feel secure of the quality and help I get.
I received excellent customer service at Bassett. They were willing to exchange a custom dining chair order when I wasn’t completely happy with them in my home. The store manager at the Paramus store and design consultant Sarah made the process easy and painless for me. This willingness to go above and beyond for customer satisfaction is something you don’t see much anymore. I will look to Bassett first for my future home furnishing needs.
Donna was a pleasure to work with. Listened and had very helpful suggested, we purchased a sectional. Donna was very informative on our options, and managed our expectations perfectly We look forward to working with Donna again.
Frequently asked questions about Bassett Furniture
How is Bassett Furniture rated?
Bassett Furniture has a 4.3 star rating with 126 reviews.
When is Bassett Furniture open?
Bassett Furniture is closed now. It will open at 10:00 a.m.
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