Basin Transit Service

Andrew “Justin” McGuire 

on Google

a week ago

This service used to be fine, and had a tight schedule, but the last few years greatly lost control of their routes and organizational skills. Today showed me theres a serious problem with administration. One of the busses skipped a route, I called and the office immediately dismissed me, kept explaining what SHOULD HAVE happend, and ignored me when I explained what ACTUALLY happened. We went back and fourth 3 times until she hung up on me. I called back, told her if she hangs up on me again I will be going above her, and ex... read more

Adrian 

on Google

3 months ago

Best transit I have experienced 

Jessica Sue Baldwin 

on Google

5 months ago

I love the BTS bus and the drivers are respectful except I got one bus driver that called me in for vaping inside the glass transfer station on pine St. He's now doing RETALIATION against me in a past situation and event I witnessed him doing something and not reporting that there were 3 passengers drinking a liquor bottle inside of the glass transfer station and I reported it to his supervisors and today he accused someone smoking on the bus. 

Kletca Warrior38 

on Google

11 months ago

BTS should NOT have the budget for a phone that they will NOT answer. Perhaps Klamath Falls City Admin should review BTS Budget allocation for the next fiscal year. If BTS does not NEED a contact dispatch office, then they should not have one. 

Chief \m/ 

on Google

a year ago

3 times I called for ride and no show. I even asked for them to call me, no return. I have important antibiotic treatment at the hospital every morning for Mrsa and I can't depend on them. So have a backup ready cuz you may not get your ride.