This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Barnes Supply Co.
- Pet Stores
- Durham, NC
About this business
High quality pet food and supplies. Organic lawn and garden supplies. Wild bird food and supplies. Backyard chicken food and supplies.
Location details
774 9th St, Durham, NC, 27705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love this place. Always busy on a Saturday afternoon. Great, friendly, helpful young folks working there. A neighborhood institution. I buy our hard-to-find dog food here -- it's the only place in town I can find it.
Horrible Customer Service, VERY RUDE! I have never come across a company that drives customers away with their poor customer service, and unwillingness to help; as this company. I am not a fan and encourage others to find a better company to buy their feed off. Very Disappointed.
EXCELLENT Feed selxn dog/cat/some horse/bird, collars/leashes, TOP Service, Community Leader – Customer Service Can't be Beat! Dog/cat feed: Natura products (yay! Innova, CA Natural, EVO), TOTW, EaglePack Holistic, Solid Gold, Diamond's Premium Edge (and Chicken Soup FTS, Diamond itself, crud in a bag), Purina ProPlan, Wellness etc. Comparable pricing with frequent buyer savings on select feeds. Samples for customers readily available on shelves, so you don't have to pay $20-40 just to "try" a premium, quality, nutrient-rich... read more
The place to go for safe, healthy, and natural pet food! – I love Barnes Supply! We buy most of our pet food there. A couple of years ago, we learned the hard way that pets aren't safe eating most of the supermarket brand foods. We lost our beautiful, sweet tortoiseshell cat to kidney failure, a casualty of that national rash of pet foods tainted with bad Chinese grain ingredients. Afterwards, I wanted to learn as much as possible about pet nutrition so I could feel confident I would never again feed our pets something harmf... read more
Great gardening and animal supply resource – Unlike the big box stores with fresh faces every week, turnover here is low. The staff knows their products and can give helpful advice. Ben, in particular, is awesome. He's been there for 5 years, and is unfailingly attentive and friendly. From pet food ingredients to pest control, his in-depth knowledge puts chemists to shame. If I had time, I'd stop in just to pick his brain and get an education. Their prices are somewhat higher, but their quality and selection far superior. It... read more
Terrible Customer Service! – I have gone to this store over the past year and found the service increasingly dismissive and unacceptable. They have a freq. card buyer program for pet food that they stubbornly assist customers with. If I am buying $35 dog food...I expect to be treated like a valued customer! Find another place to shop...I'll never go back.
Service has declined, while Costs increased, Bad Combo – They have Eukanuba, Innova, Cali Natural, Diamond, Natural Choice, ProPlan etc in many formulas, diets, pounds, etc. Some basic supplies arsenal and a few equine products help round out their inventory. Also, they offer, without requests, special feed discount programs, sharing the savings with the consumer, instead of pocketing the manufacturer rewards. GREAT customer service and personable communication. Just need to compare prices to potential competition at other s... read more
Frequently asked questions about Barnes Supply Co.
How is Barnes Supply Co. rated?
Barnes Supply Co. has a 4.9 star rating with 587 reviews.
When is Barnes Supply Co. open?
Barnes Supply Co. is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com