Martino P on BBB
3 years ago
09/10/2018, 01:32 AM
They're a fair service with decent prices. They've fixed my problems in the past for myself as well as family without much trouble. But trying to get them to come out lately is extremely difficult. I took two half days from work waiting for them but they kept telling me that they were not able to get to me. I was promised Thursday and no show. I was told Friday Morning and they were a no show. I gave them a call and was told they had jobs that they had to finish up from the night before. As the other reviews have said, customer service with them is deplorable unfortunately.
This situation occurred in June, I reached out 3 months ago regarding this review in trying to let them know how I felt with no response. I've since found a few other Heating and Cooling businesses that are local to us that do a fantastic job. Barley's just does not cut it in today's market and their service really shows it.