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Barker and Stonehouse Outlet
- Retail
- Gateshead, Gateshead
About this business
Inspiring showroom with high-quality furniture for every room of the home, plus unique accessories and garden ranges.
Location details
Unit 4a Metro Centre Retail Park, Gateshead, Gateshead, NE11 9XU, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
In January, we were in Gateshead main showroom not the outlet looking for new sofas to refresh our living room, the customer sevice (Mr.J)did his best not to buy and was unhelpful at all, we asked to see the sofas were on their website, he confirmed that they are not available to see in the showroom, so I asked what if we ordered the sofas but did not like them at home!!he replied literally: you are stuck, no return I said this is unfair, he continued: we are not selling to return the items and did not bother himself to che... read more
My initial experience at this store was great. The salesman was not pushy in any way and advised me to have a good look around before going ahead with the sofa I was wanting to order. Without going in to too much info, I found out they kept £357 from a family member on a cancelled order from 9m prior that they refused to refund, but could have credit against something of the same or more value- £1400. When someone loses their job a sofa goes to the bottom of the list. No delivery was arranged and the furniture is literally s... read more
They have got very good range of furniture at reduced prices. However, reduced price for some of the furniture is still high in my opinion.
Great for reduced priced great items.
Very bad customer service, I don’t think they do proper quality check before delivering to customer.
Frequently asked questions about Barker and Stonehouse Outlet
How is Barker and Stonehouse Outlet rated?
Barker and Stonehouse Outlet has a 3.4 star rating with 118 reviews.
When is Barker and Stonehouse Outlet open?
Barker and Stonehouse Outlet is closed now. It will open at 10:00 a.m.
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