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Baptcare Brookview Community
- Wellness
- Westmeadows, VIC
About this business
Location details
130-138 Dimboola Rd, Westmeadows, VIC, 3049, Australia
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Forget the beautiful spaces and large rooms — the care is what truly matters, and unfortunately our experience at this facility has been deeply disappointing. Staff appear undertrained, with some not even knowing how to correctly insert dentures. Residents are rushed through morning and evening care routines with little dignity or compassion shown. There is minimal encouragement for residents to participate in activities or engage socially, and in 18 months there was only one outing attended. Residents are rarely taken outsi... read more
Shame about management and staff... They are always short staffed, don't take your loved elderly there they will be terribly neglected due to their care. Communications with hand over staff is very poor if any, and food is terrible!! Been fighting with management for several years since. Over the fighting advising them what they should do to improve. Don't go there, you will be battling for ever with them to get things done right. So many residents unhappy there. The night staff sleep in residents lounges instead of working,... read more
Frequently asked questions about Baptcare Brookview Community
How is Baptcare Brookview Community rated?
Baptcare Brookview Community has a 4.2 star rating with 45 reviews.
When is Baptcare Brookview Community open?
Baptcare Brookview Community is open now. It is open 24/7.
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