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Banterra Bank

4.7

About this business

Location details

1500 W Main St, Carbondale, IL, 62901, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.7155 reviews
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Ariana Arnone's profile image
Ariana Arnone 
2 weeks ago

Banterra Bank has been my bank for over a decade - they have my life insurance, helped coordinate my mortgage lender, held my checking, savings, and credit accounts. I enjoyed working with Banterra Bank so much so that when I moved away, to another state, I continued to bank here. I was in town trying to get a money order or cashier's check. When I called, instead of explaining the cost, I was told there was insufficient funds and "sorry." I then mentioned that Banterra was no longer my primary bank, but asked if cash was ac... read more

Katie Gerlach's profile image
Katie Gerlach 
2 months ago

Opening a new account with Banterra has been an easy transition. Kristin Royster was extremely helpful and patient. 

Daniel Coleman's profile image
Daniel Coleman 
3 months ago

Service was exceptional. Kristin Royster went above and beyond handling all of our needs when we came in today. Appreciated all the help and support from her and her team! 

Kenneth Griggs's profile image
Kenneth Griggs 
3 months ago

Kristin Royster did an amazing job as always. Every time I have dealt with her, no matter the situation she has always took care of the situation with a beautiful smile and professionalism. Thank you Kristin for taking a frustrating situation and turning it around every single time. 

Donna Boros's profile image
Donna Boros 
4 months ago

Kristen is our hero of the day!! 

Frequently asked questions about Banterra Bank

How is Banterra Bank rated?

Banterra Bank has a 4.7 star rating with 155 reviews. 

When is Banterra Bank open?

Banterra Bank is closed now. It will open at 9:00 a.m. 

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