Banque Nationale

Emile Mouannes 

on Google

6 days ago

Booked an online meeting twice and got ghosted twice. Update: Got a call from the branch explaining that the appointment was mistakenly assigned to another branch in Ontario by mistake. Seems to be a bug in the scheduling system. I really appreciate the call I got from the branch to address the issue. I have adjusted my review in consequence. 

sixties family 

on Google

2 months ago

Ils mentent à propos de leur compte sans frais pour les aînés de 65 ans et plus. J'imagine que si vous avez un cas plus sérieux comment ils vous traiteront, je l'écris pour que les gens le sachent ! Le bureau des plaintes m'ont appelé, ils m’ont dit que je devais déposer ma pension de retraite à leur banque, et que c’est écrit en petits caractères à la fin. Encore des mensonges ! J’ai vérifié deux fois et rien n’est écrit nulle part. 

Silvio Pacitto 

on Google

4 months ago

If I could give this bank 0 stars I would. My experience here was absolutely atrocious. The person who handled my request showed up 10-15 mins late to our online meeting. Provided no updates through the process and left my emails unanswered when I was asking for updates. She essentially ghosted me while working my file. Then, in order to get some sort of update, I had to persistently call the branch (which BNC customer service told me to do) which in turn they decide when they want to answer the phone (which is practically n... read more

juan nicolas 

on Google

4 months ago

Had to wait for more than an hour just for the lady to tell me that she doesn’t know how to help me and I should better use my phone. Every month I do the same transaction and suddenly they cannot help me. 

M Miss 

on Google

9 months ago

Je suis venue demander une carte de débit que j’avais perdue , et je me suis présentée en fin de journée . Le service a été super par un monsieur . Bravo à lui , il a été rapide et efficace. Je recommande