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Banner Bank

4.2

About this business

Location details

5 Cheney Spokane Rd, Cheney, WA, 99004, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.233 reviews
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Catherine Crawford's profile image
Catherine Crawford 
6 years ago

I was floored that the fraud cap could not be raised outside of banking hours. The call center was worse than unhelpful. My money is basically being held hostage. We told the rep when we opened our account that the money was for one use - home improvement and that we would be making very large purchases. I assumed that we would need to call to clear these. To be told this could only be done during normal business hours (which are very very short and when most people are working) came as a shock. We had to void the transactio... read more

Kimberley Zoesch's profile image
Kimberley Zoesch 
6 years ago

The most inconsiderate group of employees I have ever witnessed! After coming through the window and was asked to come inside for what turned out to be a mistake on the tellers part, not 1 of the 6 employees who stood and watched me carry my two babies out by myself even bothered asking if they could help me with the door. This is the second time I have head an awful experience. i dont with Banner but my employer does. Next time im asked if I want to open an acount, the answer is HELL NO!!! 

Scott Borgholthaus's profile image
Scott Borgholthaus 
recommend  Recommended
6 years ago

Friendly, helpful, competent personelle, Good rates and packages too. 

Kathy Marie Gavin's profile image
Kathy Marie Gavin 
recommend  Recommended
6 years ago

They have the most helpful and sweet tellers in the Valley! Everyone from Manager to loan officers are very helpful! 

Gary Taylor's profile image
Gary Taylor 
recommend  Recommended
6 years ago

The Branch manager was very helpful in switching to Banner. The staff was most helpful. 

Sally Pierone's profile image
Sally Pierone 
recommend  Recommended
6 years ago

I have banked at Banner for 15 years. The customer service has always been amazing!! Jackie at banner is my go-to gal, she is friendly and always VERY helpful! 

Sharon Noble's profile image
Sharon Noble 
recommend  Recommended
6 years ago

This has been my bank for many years, everyone is very helpful, and super nice. Always a great welcoming feeling! 

Sharon Noble's profile image
Sharon Noble 
6 years ago

This has been my bank for many years, everyone is very helpful, and super nice. Always a great welcoming feeling! 

William Hart's profile image
William Hart 
recommend  Recommended
6 years ago

great customer service... 

Frequently asked questions about Banner Bank

How is Banner Bank rated?

Banner Bank has a 4.2 star rating with 33 reviews. 

When is Banner Bank open?

Banner Bank is open now. It will close at 5:00 p.m.  

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