Bank OZK

Rob S 

on Google

3 weeks ago

I’m not sure why all the negative reviews but the staff here in my experience are all five stars! Madeline and staff have always been prompt and courteous, and they are a credit to themselves and Bank OZK. On the other hand, the staff at the downtown branch are complete polar opposite. To include the new bank manager that they have. I am so tired of having to chase up a simple inquiry and being dismissed and blown off, not getting a response for weeks and weeks and then finally when I do it’s basically just an empty apology ... read more

Rona Cross 

on Google

a month ago

They don't want small businesses or farmers. 

Melissa Hawley 

on Google

a year ago

I went to their ATM and withdrew $20.00 and then went thru the drive-thru to exchange it for two rolls of quarters.I was asked if I had an account there and I don't because my husband is a lineman and we are living in our camper here for the next 3 months. I was told that because I didn't have an account there, I couldn't exchange the $20 for anything because it might be counterfeit, and they wouldn't have an account to tie it back to. I asked if they had a counterfeit pen or machine to run the $20 thru, and she said yes... ... read more

Wayne Ripley 

on Google

2 years ago

Bank OZK staff is rude and will steal from you. They refuse to issue debit cards by phone or at branches. The managers are rude. If you try to complain, there is no one to complain to and no accountability. They lie after they steal and continue to get away with it. When you point out that they are being nasty, they will slam the door in your face!