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Bank OZK

3.0

About this business

Specialties Bank OZK, formerly Bank of the Ozarks, offers customers a variety of personal and business banking services providing convenience and safety while helping you attain your financial goals. Member FDIC. 

Location details

198 E Round Grove Rd, Lewisville, TX, 75067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.016 reviews
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Zuoai Wang's profile image
Zuoai Wang 
on Google
8 months ago

太糟糕得地方,工作人员态度很差,建议大家远离这个地方 

David Peter Iarussi's profile image
David Peter Iarussi 
on Google
a year ago

I have been an Ozark customer for many years. It is a alway a good experience to be treated with the professionalism and friendliness of this staff. Been doing business with them for 14 yesrs with this branch in Lewisville. Recommended friends and family and they all had the same experience. We have free personal and business checking and savings. This branch is a rare place in banking. Highly recommended. 

Charles Johnson's profile image
Charles Johnson 
on Google
2 years ago

I’ve been banking with this bank for close to 10 years now, and they handle multiple accounts for me. I can honestly say, while no one person or company is ever 100 percent perfect, over the years no matter what , they have always taken care of me and any issues I may have had come up. I have enjoyed banking with them and continue to do so in the future. Everyone always makes sure to treat you like family! Hats off to the crew and all that you all do! Thanks! 

Lindsey Bednar's profile image
Lindsey Bednar 
on Google
2 years ago

Terrible customer service. First off, when they set up my accounts last year, they set them up incorrectly (they were supposed to show in the same online account). Secondly, I was not able to deposit checks within the app until calling in and requesting that they activate that feature which caused me to have to drive 1h roundtrip to go and deposit cash into the account. Lastly, I was charged a $35 NSF fee even though I had funds in my primary account. I asked Idenice to refund as a courtesy and she would not. I have never ha... read more

D Mitch's profile image
D Mitch 
on Google
3 years ago

I came in today and waited over 25 mins to talk to a banker. No one was in the lobby and no one came in the bank after me. Once I got up to leave, a bank teller asked me to schedule an appointment for tomorrow and gave me a business card. I won't be doing business with bank. 

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Frequently asked questions about Bank OZK

How is Bank OZK rated?

Bank OZK has a 3 star rating with 16 reviews. 

When is Bank OZK open?

Bank OZK is closed now. It will open at 9:00 a.m. 

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