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Bank OZK

3.2

About this business

Location details

1225 Gastonia Hwy, Bessemer City, NC, 28016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.211 reviews
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Scout's profile image
Scout 
4 weeks ago

Put your money elsewhere! Calling customer service is unreliable at best, and the hold times are horrendous. Online banking is a joke. It constantly locks you out for no reason, and getting back into your account is a nightmare. This is the worst bank around. 

Karen Rhyne's profile image
Karen Rhyne 
8 months ago

Been a client for 15+ years. The ladies at the Bessemer City branch always take great care of me! 

Bo McKinney's profile image
Bo McKinney 
2 years ago

Kasie is a top notch customer specialist. 

Jeff B's profile image
Jeff B 
2 years ago

Was good when it was First National. Now it's just a trash for profit bank. Stick with a credit union, way better rates and service. 

Jerry Pruitt's profile image
Jerry Pruitt 
3 years ago

Obvious signs of poor management recently. Went by between 6:30am and 7:00am this morning to pull a little cash, withdrawals temporarily unavailable. Stopped back by just before 5:00pm. Withdrawals still unavailable. I called them, they physically didn't have the cash to put into the ATM. A bank physically running out of cash on hand is an obvious sign of poor management. It is the branch managers job to anticipate the needs of the branch. It isn't like there is another branch a few minutes down the road. Driving to Kings Mo... read more

Frequently asked questions about Bank OZK

How is Bank OZK rated?

Bank OZK has a 3.2 star rating with 11 reviews. 

When is Bank OZK open?

Bank OZK is closed now. It will open at 9:00 a.m. 

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