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Bank OZK

3.1

About this business

Location details

5178 Preston Rd, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.114 reviews
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Destiny L's profile image
Destiny L 
2 months ago

Coming to the reviews I’m not surprised. I stopped by the branch because I needed to use the restroom and was told because I didn’t have an account I couldn’t use their restroom. Lost a potential customer/member over the utilization of the bathroom. 

Timothy Carpenter's profile image
Timothy Carpenter 
4 months ago
Raven Price's profile image
Raven Price 
2 years ago

Would be nice to have Saturday hours again or even until 6PM on Friday. Makes it difficult to deposit checks that the app can't accept. I work 9-5 myself so can't come when they are open and their night deposit box is useless and out of deposit envelopes and seems to not work anyway. The app works great but as for customer support when you need it, not so much. 

Jerrick Turner's profile image
Jerrick Turner 
2 years ago

This branch lied when I opened an account that I would be able to overdraft after a year and it’s been over a year I am still not able to over draft. I even went to a branch near me and they told me I would be able to overdraft in March and it’s April I’m still able to overdraft. I called this specific branch today and I talked to members at this location and I believe I also talked to the branch manager Evan who told me that I can’t overdraft and they won’t allow me. WOW. Who likes being lied to?? I will be closing my accou... read more

Brenda Meyers's profile image
Brenda Meyers 
4 years ago

I called for information on purchasing foreign currency. I was put on hold for 10 minutes and gave up! 

Frequently asked questions about Bank OZK

How is Bank OZK rated?

Bank OZK has a 3.1 star rating with 14 reviews. 

When is Bank OZK open?

Bank OZK is open now. It will close at 5:00 p.m.  

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