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Bank OZK

3.6

About this business

Horizon Bank is a community bank that offers a wide array of basic banking products and services to consumers and businesses. Its banking services include checking and savings accounts, Internet banking and online bill payment options, certificates of deposit, savings bonds and safe deposit boxes. The bank s additional services include direct deposits, online check orders, notary services and telephone banking. The bank s lending capabilities include real estate, mortgage and vehicle loans and lines of credit. Horizon Bank p... read more

Location details

3705 53rd Ave E, West Samoset, FL, 34203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.618 reviews
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Christopher Couch's profile image
Christopher Couch 
on Google
3 months ago

Went to open an account and waited and waited and waited. There were no customers. I asked after waiting for a long time for some help and they said someone would be out to help. After waiting again for a long time and still no customers, I saw 5 bank staff personnel just starring at their computers and one dusting their office. Needless to say I left and went to a different bank. Very frustrating. No customer service. 

Penny Manor's profile image
Penny Manor 
on Google
10 months ago

WORST BANKING EXPERIENCE OF MY LIFE!!! The Manager wrote up our CD contract and did not tell us that they would not honor the rate listed right outside on their billboard. We were under the pretense that the billboard listed the correct rate of interest. After working up our CD and finding out that the rate of interest was actually lower than the rate of the billboard, we cancelled the CD and the Manager said quite loudly to us and with disgust, “Jesus Christ”. We immediately took our money out of our savings and will defini... read more

Manna Tea LLC's profile image
Manna Tea LLC 
on Google
2 years ago

Never have I ever been treated so disrespected and rude. I have had 3 accounts since 2018. Their clover rep and account was horrible, but i gave them the benefit of doubt since they are a separate entity. Due to their primitive lack of technology, I had to stop business banking with them. I kept my personal with them out of pure convenience/laziness. In 4 years, I have never been able to consistently access my account online. Today, when I tried and failed to access my online account, I called as usual but they couldn't veri... read more

The Echeverria Family's profile image
The Echeverria Family 
on Google
2 years ago

OZK bank discriminates worst bank ever not recommended at all! I brought in my SSN, FL DL and my USCIS authorization card I work for the school board of my county and still they wouldn't allow my account because I am Mexican! They said something about having direct deposit and they would give $350 not even that and I had a direct deposit over $1100 they asked for and nothing. 

Dennis Lange's profile image
Dennis Lange 
on Google
3 years ago
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Frequently asked questions about Bank OZK

How is Bank OZK rated?

Bank OZK has a 3.6 star rating with 18 reviews. 

When is Bank OZK open?

Bank OZK is closed now. It will open tomorrow at 9:00 a.m. 

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