This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Bank of Travelers Rest
- Banks
- Travelers Rest, SC
About this business
Specialties Chartered by the state of South Carolina in 1945, the Bank of Travelers Rest is the oldest bank headquartered in Greenville County. The bank s offerings include a number of personal checking and savings account plans, a complete line of business banking services, a variety of secured and unsecured loan products, several private and commercial mortgages, certificates of deposit, online banking and bill paying services, money market accounts, automated teller machines, 24-hour telephone banking services, individual... read more
Location details
42 Plaza Dr, Travelers Rest, SC, 29690, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fairly easy to talk with. Money changes every day with the market. Please advance your phone operators. They understand customers and get a plethora of issues.
Business response:
Thank you for taking the time to write a review. We are glad that you find our staff easy to work with and thank you for your kinds words and understanding for our Customer Support Center (phone operators). They love working with our customers and helping get them to the appropriate person internally. Most of all, we appreciate the opportunity to call you our customer!
Very unprofessional!! I called trying to get 5 transactions disputed and the lady that answered the phone transferred me to the wrong department. The department she transferred me to put me on hold for 20 minutes. When they finally answered she was extremely rude and was asking unnecessary questions instead of just transferring me to the right department. I informed her that I was at work and was in a bit of a rush and she didn’t care. In fact put me on hold again waiting for a supervisor. After 30 minutes being on hold I ha... read more
NOT the bank to be with during COVID-19 They don't care
My wife and I have been with this bank for a very long time, and had never had a problem. My wife was actually with this bank, years before I was even. We actually moved out of Greenville, but still used them, since we loved them so much. That was until they refused to accept a check. My wife does photography on the side, not enough to justify a separate account. A client made the check out to my wife's name, with the word photography on the end. The bank refused to take it, because of that. Yet she cashed checks of mine the... read more
Business response:
Mr. L******, We apologize for the inconvenience. We have researched this internally so that we can provide the best possible response to your concern. You are correct that checks may have been cashed in the past even when your name did not appear on the account. Banking rules allow double endorsement which is essentially the payee endorses the check, as does the second party who then assumes responsibility for the check should it be returned. In those cases, the transaction can be completed with little effect to the consumer... read more
Frequently asked questions about Bank of Travelers Rest
How is Bank of Travelers Rest rated?
Bank of Travelers Rest has a 4 star rating with 43 reviews.
When is Bank of Travelers Rest open?
Bank of Travelers Rest is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com