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Bank of the West
- Banks
- Gridley, CA
About this business
Location details
34 E Gridley Rd, Gridley, CA, 95948, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The people that work here are super nice, but this bank sucks. My card was stolen about a month ago and I have yet to have any reimbursement, although I filed a police report and did all the steps I was supposed to!! Then when I call I am told there is nothing they can do for me, just keep waiting lol. This bank doesn’t care at all about their customers. I just opened up an account here because I wanted to bank local and I wish I never did. Worst customer service from the back of house that I’ve ever received.
I will continue to send correspondence regarding BMO - NMLS# 844865 Gridley, CA the CSR's were completey rude, unprofessional, and very inept for the processing of our new account. Due to a glich in there system upon opening an account - caused major issues for us. Ana-CSR, Kari-manager (totally rude and inept), Tina-manager either did not have the knowledge of a simple money transfer, or in our case, created an already traumatizing personal situation into a complete nightmare for us. No follow-up, no return calls, or emails... read more
Very clean bank amazing nice staff and extremely helpful
I am deeply disappointed in BMO. I was recently diagnosed with cancer and am currently going through cancer treatments. I reached out to BMO to see if we could defer a payment. They said since I wasn’t currently working, they couldn’t help me. I have to be quarantined through treatment, how do they expect me to work 🤦♀️
Worst bank I've been to. Not kind, unprofessional, and took at least 5 times longer than any other bank for the most basic transaction. Highly DONT recommend.
Frequently asked questions about Bank of the West
How is Bank of the West rated?
Bank of the West has a 2.6 star rating with 24 reviews.
When is Bank of the West open?
Bank of the West is closed now. It will open at 9:00 a.m.
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