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Bank of the West

3.3

About this business

Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 1410 E College Dr, Marshall, MN 56258 

Location details

1410 E College Dr, Marshall, MN, 56258, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.311 reviews
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Jackie H's profile image
Jackie H 
on Google
5 days ago

I used to be a customer for over 15 years. Once the marshall office changed to BMO and then when all the good original bank employees were gone. It turned into a unorganized, rude, poor customer service experience. These new tellers that they have now are smug, arrogant, unfriendly and question you about your accounts that you have been paying on for many years. Accounts that you come in monthly to pay on all the time. Half the time they look confused or look like they are there for just the paycheck. Really wish the respect... read more

Elizabeth Keith's profile image
Elizabeth Keith 
on Google
a month ago

The Marshall branch has just discharged all employees and shifted personnel from other branches in an effort to hire new people and maintain operations. The bank has a very unstable feel to it in the way it operates. Additionally, employees feel free to ridicule requests for bills in good condition, criticize choices, and to yell at customers and threaten to close accounts for requesting options. Employees are not well trained, display poor customer service skills, and engage in bullying. It's been about a year since I visit... read more

terese breyfogle's profile image
terese breyfogle 
on Google
a year ago
Cory Jones's profile image
Cory Jones 
on Google
3 years ago

Yeah the worst bank out there they lie to you, 

Joshua Anderson's profile image
Joshua Anderson 
on Google
3 years ago
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Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 3.3 star rating with 11 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open on Monday at 8:00 a.m. 

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