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Bank of the West

3.0

About this business

Location details

3808 W Riverside Dr, Burbank, CA, 91505, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.04 reviews
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Josh Barba's profile image
Josh Barba 
a month ago

Asked for an envelope for my cash and apparently entered a high-level negotiation. I wasn’t requesting a private vault, just something designed to hold paper. The whole experience had the energy of a place with policies for everything… except making customers’ lives easier. The old BMW outside really completed the atmosphere: luxury memories, current reality pending. 🙌🏻 

William Cinnamon's profile image
William Cinnamon 
a month ago

Helpful and friendly staff. 

Christine Barron's profile image
Christine Barron 
2 months ago

We worked closely with banker Giselle Guillen when she worked at BMO in Northridge. She was incredibly helpful when we ran into problems with my late brother's estate. She worked with their legal department and had excellent communication skills. She recently transferred to the Burbank office on Riverside Drive. I was sad to see her go, but pleasantly surprised how she continues to work with us. I strongly recommend Giselle to assist with you banking needs! Christine B. PS. The teller Liz at the Northridge branch is great to... read more

Tim Moxey's profile image
Tim Moxey 
2 months ago

2:30pm on a Monday and they could only help one customer at a time. Understaffed and some tellers are under trained. I had a deposit go into the wrong account and didn’t get caught for months. 

Jonas Janisse's profile image
Jonas Janisse 
5 months ago

Aron was very helpful and the staff was great. This will definitely be my go to branch from now on. 

Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 3 star rating with 4 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open on Monday at 9:00 a.m. 

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