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Bank of the West

2.6

About this business

Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 770 S Citrus Ave, Covina, CA 91723 

Location details

770 S Citrus Ave, Covina, CA, 91723, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.625 reviews
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Paul Liutkus's profile image
Paul Liutkus 
on Google
a year ago

It is a nice bank branch of BMO. TJ helped me open a new bank account, and explained the options for different accounts. Furthermore, he was helpful with issues I had. Other bank staff members were also helpful. I came here several times to deposit cash, and service was quick and prompt. I don't understand the negativity. I had a positive experience, during my several visits to this branch location. 

Agent Red Fox's profile image
Agent Red Fox 
on Google
a year ago

TJ was extremely helpful in opening my accounts. He stated that many people use their bank to get a fresh start. 

jermon maxey's profile image
jermon maxey 
on Google
a year ago

If you wish to be disappointed, please look no further. You will get cussed out by the associates and dismissed by the accountant manager. Impatience and lies run rampant throughout this “financial institution “. Expect to hate yourself for ever opening an account. After speaking to Karen the branch manager on Citrus in Covina, and now after having sent several emails, I’m sure I’m being avoided. I would like my account to be made whole. My attempt to get clarity about my checking account has been to no avail. I am simply di... read more

Efren Vazquez's profile image
Efren Vazquez 
on Google
a year ago

Worst customer service I've ever experienced. 

Joshue Huerta's profile image
Joshue Huerta 
on Google
a year ago

I went 3 times to open a bank account 2 times the banker was not there and now I'm told to wait 20 mins. I work have a family trying to get things done with this bank but apparently a union sheet metal contribution ain't good enough 

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Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 2.6 star rating with 25 reviews. 

When is Bank of the West open?

Bank of the West is open now. It will close at 5:00 p.m.  

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