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Bank of the West

2.2

About this business

Location details

5901 Menaul Blvd NE, Albuquerque, NM, 87110, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.243 reviews
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Janice Reule's profile image
Janice Reule 
a week ago

Worst service! Long wait time in drive thru and only 2 employees in the entire building! They are slow at handling transactions and don't care there's a line. 

Michelle Shook's profile image
Michelle Shook 
a month ago

All around nice people. Always get the job done and are very personable! My go to location. 

Susan Boone's profile image
Susan Boone 
2 months ago

WORST CUSTOMER SERVICE EVER! they are beyond idiots here. When you have a problem, all they say is "Im Sorry" instead of helping you to find a solution. 

J B's profile image
J B 
7 months ago

Avoid this bank at all cost. Two different times at two different ATMs the machine ate my card. This was after 5:00 and one time it was. 3 day weekend. There was nothing they could do. I had to go the three days without any access to my money. What if I had been from out of town? What if I had an emergency? I can think of a dozen different reasons why an ATM that needs to reset itself during an ATM transaction and keeps your card could be disastrous. Also, when you call a branch, it could take over 10 minutes before you can ... read more

J B's profile image
J B 
8 months ago

Avoid this bank at all cost. Two different times at two different ATMs the machine ate my card. This was after 5:00 and one time it was. 3 day weekend. There was nothing they could do. I had to go the three days without any access to my money. What if I had been from out of town? What if I had an emergency? I can think of a dozen different reasons why an ATM that needs to reset itself during an ATM transaction and keeps your card could be disastrous. Also, when you call a branch, it could take over 10 minutes before you can ... read more

Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 2.2 star rating with 43 reviews. 

When is Bank of the West open?

Bank of the West is open now. It will close at 5:00 p.m. 

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