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Bank of the West

2.2

About this business

Location details

5901 Menaul Blvd NE, Albuquerque, NM, 87110, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.245 reviews
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Josh Rogers's profile image
Josh Rogers 
a month ago

Customer service was great. However, charging a 10 dollar fee for cashing a check drawn on your bank!!!!! Not cool. Well you can open an account here... if I wanted to open an account there I would have... when did this become OK? Sad state of affairs. This is how the already greedy and federally backed banks make even more money? Really? I'm talking cashing a paycheck here folks, not a stock swap!!!!!!! 

Susan Boone's profile image
Susan Boone 
3 months ago

WORST CUSTOMER SERVICE EVER! they are beyond idiots here. When you have a problem, all they say is "Im Sorry" instead of helping you to find a solution. And their drive thru ATM, ate MY CARD. and I had to GO to another branch to get help. then if you forget or mistype your password, you're screwed. worst bank ever! 

Janice Reule's profile image
Janice Reule 
6 months ago

Worst service! Long wait time in drive thru and only 2 employees in the entire building! They are slow at handling transactions and don't care there's a line. 

Michelle Shook's profile image
Michelle Shook 
7 months ago

All around nice people. Always get the job done and are very personable! My go to location. 

Susan Boone's profile image
Susan Boone 
8 months ago

WORST CUSTOMER SERVICE EVER! they are beyond idiots here. When you have a problem, all they say is "Im Sorry" instead of helping you to find a solution. 

Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 2.2 star rating with 45 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open at 9:00 a.m. 

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