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Bank of the West
- Banks
- Oakland, CA
About this business
Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 2001 Broadway, Oakland, CA 94612
Location details
2127 Broadway, Suite 100, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This review is for BMO (no reflection on the Oakland branch) I’m going to learn today…stop expecting different results from the same system. The banking system, period, is NOT interested in helping ADOS move forward. And is actually working actively against us, using one of “us”, in this case, to be a agent of their mission. This also applies to their complicit partner @Elavon.
Bank of the West was wonderful. BMO is not. I finally had a bank I loved in BW and then BMO bought it. The people in the Broadway branch are so friendly and helpful, but they're the exception. Otherwise it's been all downhill since then since the BM takeover. Who names their bank BM anyway? Online support is hard to get to. They don't have any support contact option when you log in to a BMO account, you can plan on an hour wait by phone + they started charging me all kinds of fees once the bank changed ownership. I'm bank sh... read more
Bank of the West was wonderful. BMO is not. I finally had a bank I loved in BW and then BMO bought it. The people in the Broadway branch are so friendly and helpful, but they're the exception. Otherwise it's been all downhill since then since the BM takeover. Who names their bank BM anyway? Online support is hard to get to. They don't have any support contact option when you log in to a BMO account, you can plan on an hour wait by phone + they started charging me all kinds of fees once the bank changed ownership. I'm bank sh... read more
Absolutely hate going into this branch. I feel like I'm being pestered, harassed and upsold everything I go here. Not only that but when I say I'm not interested they push aggressively, I said no and the teller said they would call me tomorrow regardless. Worst customer service I have ever received. I avoid this branch at my own inconvenience because of this.
Frequently asked questions about Bank of the West
How is Bank of the West rated?
Bank of the West has a 3.2 star rating with 25 reviews.
When is Bank of the West open?
Bank of the West is closed now. It will open tomorrow at 9:00 a.m.
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