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Bank of the West

2.1

About this business

Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 2495 Bancroft Way, Berkeley, CA 94720 

Location details

2495 Bancroft Way #138, Suite 138, Berkeley, CA, 94720, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.122 reviews
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Jennifer Gao's profile image
Jennifer Gao 
on Google
a year ago

Daniel is very helpful! He’s professional and patient, since I’m an international student and sometimes couldn’t fully understand the language but he explained to me very clearly. 

B Soffer's profile image
B Soffer 
on Google
a year ago

Coming from Bank of the West. Nothing works. Not the app. Not online banking. There's a 15 minute wait on the phone. My branch is now just an ATM. This Bank sucks. 

J Forbz's profile image
J Forbz 
on Google
a year ago

Ever since the merger with Bank of the West in September, this has been a terrible experience. Terrible phone system, bad app that closes without warning, and 2 weeks ago a bunch of money disappeared from my accounts. True this could happen anywhere and they did recoup the money, but what does that say about their security? Not happy. Moving on for sure. I feel bad for the folks at the local branches, they’re good people and with bank of the west behind them, a good experience. They’ve had to deal with a bad transition too. 

Charlie Shou's profile image
Charlie Shou 
on Google
a year ago
Eric P's profile image
Eric P 
on Google
2 years ago

They are actually very nice! I had an account 3years ago but can’t find the card and came to look it up. It is a of trouble but they are very patient and helpful. 

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Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 2.1 star rating with 22 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open tomorrow at 9:00 a.m. 

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