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Bank of the West

2.4

About this business

Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 5721 Merle Hay Rd, Johnston, IA 50131 

Location details

5721 Merle Hay Rd Ste 10, Ste 10, Johnston, IA, 50131, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.415 reviews
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J N's profile image
J N 
on Google
3 months ago

They bought out bank of the west and it is now the worst bank and credit card company I’ve ever dealt with. The bank is worthless with anything related to their credit card. I got a 820+ credit score, never late payment. The credit card side will cancel your card, steal your card points and won’t even provide a reason. 

Andrea Morris's profile image
Andrea Morris 
on Google
5 months ago

Went terribly downhill after BMO took over. This bank is highly unorganized which is exactly the opposite of what I want in a business that takes care of my money. I will be finding a new bank. This place currently has no manager and is a mess. 

earl currie's profile image
earl currie 
on Google
a year ago

Wow this Bank take over was and still is horrible. There entire system is janky also the machine on mearle hay need major service for over a year my fiancee and I have had to sit there and insert our bill over and over one at at time 

Rachel Swift's profile image
Rachel Swift 
on Google
a year ago

Can you give a place 0 stars? Well got an email about fraud on my online banking login. Go to the branch they say I dont have online banking and proceed to tell me the email is fake. Say let’s just close the account I’m done this is when they are like well no you don’t need to do that and try to keep me from getting my money. Failed to close my account and put it on a credits only status all while still sending physical checks to my utility company resulting in charges. where they go that sucks that’s on you when the account... read more

Cody Pribble's profile image
Cody Pribble 
on Google
a year ago
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Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 2.4 star rating with 15 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open at 9:00 a.m. 

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