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Bank of the West

2.8

About this business

Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 4885 Mills Civic Parkway, West Des Moines, IA 50265 

Location details

4885 Mills Civic Pkwy, West Des Moines, IA, 50265, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.84 reviews
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Robert Reyna's profile image
Robert Reyna 
on Google
5 years ago

Dian Prince is a amazing person and very helpful. 

Heather Kerr's profile image
Heather Kerr 
on Google
6 years ago

I wish there were a way to target Bank of the West customer service specifically, but there isn't. Long story short, I've been a loyal BOTW customer for SEVEN years. For the past 3-4 months, I have been finding weird service charges and each time i call to ask about them, I get the same response "I'm sorry for the inconvenience, unfortunately there's nothing we can do" I'm sorry, but kindly shut up. Yes, you can do something! How about NOT charging your customers for having 1 auto payment coming out of their savings acct?? R... read more

Ted Phillips's profile image
Ted Phillips 
on Google
7 years ago

I have used Bank of the West for 20 years. They are competitively priced and provide a similar level of service to bigger banks. 

David Simmons's profile image
David Simmons 
on Google
8 years ago

Thieving parasites. Charge you $10 to Cash a check. Just a big bank stealing from the public 

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Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 2.8 star rating with 4 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open on Monday at 9:00 a.m. 

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