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Bank of the West
- Banks
- Ankeny, IA
About this business
Location details
411 N Ankeny Blvd, Ankeny, IA, 50023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The people are genuinely very nic
We have banked at this branch for over 40 years and it has changed names many times. After BMO took over it has been nothing but problems with our accounts. We are in the process of leaving because the errors and customer service are deplorable. They made mistakes ordering my checks as I'm over the 10,000 number so I have to order at the branch but wouldn't do anything about it and I had to wait another 3 weeks for checks or pay my own $60 to expedite for their mistake. 6 weeks for checks! Tried to take money out of their AT... read more
The staff doesn’t handle anything that has to do with the ATM. I’ve been a bank of the west customer and/or BMO customer for 16 years. The ATM ate $630 dollars and it has been a week since calling and “filing a case”. They have now told me it could be FOURTY FIVE DAYS. Worst experience I’ve had with a bank. Will be changing banks when this charade is over.
Frequently asked questions about Bank of the West
How is Bank of the West rated?
Bank of the West has a 2.3 star rating with 3 reviews.
When is Bank of the West open?
Bank of the West is closed now. It will open at 9:00 a.m.
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