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Bank of the West
- Banks
- Urbandale, IA
About this business
Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 8300 Douglas Ave, Urbandale, IA 50322
Location details
8300 Douglas Ave, Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Promotions are lies. Spouse signed up in November while a promotion for $400 was being offered. Verified in person at local branch the terms of said promotion and that it was in fact happening still on the date the account was opened. Was told to keep positive balance for 90 days and they would then apply credit. That would have been in March but no money ever came in and it is now mid May and we have been trying to get a resolution for weeks. Calls to customer service resulted in being put on hold with zero answers, told “a... read more
Let me start by saying I never have left a bad review.. I had a fraudulent charge on my account at the beginning of November and called them right away. They "reassured" me that I would have the money back in my account in 10 businesses days as they put a claim in to dispute this charge. It has now been 90 days, 17 phone calls later, and way too much time spent on this. Every call I have been told to wait 10 more businesses days or that they "need to talk to their manager and will call me back in 30 minutes" and never call m... read more
Pitty star. They changed to BMO went into there to sign up for on line banking. Worked once now doesn't work and I was put on hold for 20 min
Frequently asked questions about Bank of the West
How is Bank of the West rated?
Bank of the West has a 2.2 star rating with 21 reviews.
When is Bank of the West open?
Bank of the West is closed now. It will open at 9:00 a.m.
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