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Bank of the West

3.1

About this business

Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 195 E 4th Ave, San Mateo, CA 94401 

Location details

195 E 4th Ave, San Mateo, CA, 94401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.120 reviews
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Hana Estalilla's profile image
Hana Estalilla 
on Google
a month ago

I came to BMO one day to open my first bank account because my family trusts this bank a lot. Katrina helped me set up my checking & savings accounts, and gave me all the resources and instructions I needed. She presented everything in a way that was easy to understand and showed me how to navigate the bank. I was just really surprised by the hospitality of the services here. I even got some free BMO swag when we were done! They seemed a little short staffed on the day I came, but it wasn't very busy to begin with. I wonder ... read more

jason's profile image
jason 
on Google
2 months ago

Leanne, the branch manager, is exceptional!! Trying to fix a years-long dormant checking account issue. Leanne pinpointed the root causes, professionally problems solving; always with smiling& cozy altitudes. great personnel. 

Bernard Petersen's profile image
Bernard Petersen 
on Google
9 months ago
Kirsten Weiss's profile image
Kirsten Weiss 
on Google
a year ago

Took me two hours to do some basic business banking at this branch. I thought the problem was just San Mateo, but cheerful incompetence is the norm with BMO Bank. Their Fremont Branch was quick to hand our money over to identity thieves. It took us months to work through the issue. We did, so I wasn't going to complain, but the last time I had to call them for a bank statement which THEY lost (it's vanished from the website) they made it impossible to get to anyone to talk to. AVOID BMO. ANY BMO. 

Julianne Hough's profile image
Julianne Hough 
on Google
a year ago

Terrible customer service. They are very unfriendly. They were not willing to help me at all. 

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Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 3.1 star rating with 20 reviews. 

When is Bank of the West open?

Bank of the West is open now. It will close at 5:00 p.m.  

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