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Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 195 E 4th Ave, San Mateo, CA 94401
195 E 4th Ave, San Mateo, CA, 94401, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I came to BMO one day to open my first bank account because my family trusts this bank a lot. Katrina helped me set up my checking & savings accounts, and gave me all the resources and instructions I needed. She presented everything in a way that was easy to understand and showed me how to navigate the bank. I was just really surprised by the hospitality of the services here. I even got some free BMO swag when we were done! They seemed a little short staffed on the day I came, but it wasn't very busy to begin with. I wonder ... read more
Leanne, the branch manager, is exceptional!! Trying to fix a years-long dormant checking account issue. Leanne pinpointed the root causes, professionally problems solving; always with smiling& cozy altitudes. great personnel.
Took me two hours to do some basic business banking at this branch. I thought the problem was just San Mateo, but cheerful incompetence is the norm with BMO Bank. Their Fremont Branch was quick to hand our money over to identity thieves. It took us months to work through the issue. We did, so I wasn't going to complain, but the last time I had to call them for a bank statement which THEY lost (it's vanished from the website) they made it impossible to get to anyone to talk to. AVOID BMO. ANY BMO.
Terrible customer service. They are very unfriendly. They were not willing to help me at all.
Bank of the West has a 3.1 star rating with 20 reviews.
Bank of the West is open now. It will close at 5:00 p.m.
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