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Bank of the West
- Banks
- Santa Rosa, CA
About this business
Location details
2801 4th St, Santa Rosa, CA, 95405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Friendly fast efficient love this bank
Horrible bank! Omg. We left a Yelp review for the BMO branch in Santa Rosa Ca at 4th and Farmers regarding the horrible situation we are dealing with regarding unauthorized electronic transfers. The bank told us to get a court order for our own account information!!! The manager at the branch - Emmi Michel then called my 81 year old mother on her cellphone and told her never to come back to the branch due to the Yelp review I left based on their negligence!! Unreal.
Despite many hours spent with many different departments I couldn’t get anyone at BMO to help me with a rather tough issue. Emanuelle took personal ownership and got it pushed through corporate as diligently as she could which ultimately led to its resolution. Thanks.
BMO closed my account without an email or a letter. The staff at this location is clueless about proper customer service. Apparently, they gathered that my account was closed on January 19. And here it is January 29 and no written correspondence. And the staff handled around a computer and I sat waiting. They couldn't tell me what was the issue. The account was opened on December 1st of 2023. Opening the account was difficult because the banker was incompetent. It took forever to get the account open. And I am sure that co t... read more
Frequently asked questions about Bank of the West
How is Bank of the West rated?
Bank of the West has a 3.9 star rating with 21 reviews.
When is Bank of the West open?
Bank of the West is closed now. It will open tomorrow at 9:00 a.m.
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