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Bank of the West

3.5

About this business

Location details

6405 Clark Rd, Paradise, CA, 95969, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.52 reviews
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JD Elam's profile image
JD Elam 
3 months ago

Some of the local staff are great. However the phone support is a dystopian nightmare. The fees are crazy compared to other options. Avoid this bank like the plague. 

autumn rasmussen's profile image
autumn rasmussen 
4 months ago
BJjr2 McGillicuddy's profile image
BJjr2 McGillicuddy 
5 months ago

The staff at the bank are very nice people don’t get me wrong. Been doing business with them for years. HOWEVER, Customer Service at BMO is horrible. I had to call six times today because I did not get a Amazon refund posted to my account even though it said it was. It clearly wasn’t. I had to escalate to supervisors and they still wouldn’t help me. Needless to say I am going to change banks. When you are needing money really bad and expecting two separate refunds and do not get either one of them when you’re supposed to the... read more

Ekiti Ross-Walcott's profile image
Ekiti Ross-Walcott 
5 months ago

boycotting the red light face logo 

Mike Mcintyre's profile image
Mike Mcintyre 
a year ago

They do not help you. They blame anything and happens to your account on yourself and when you do get it fixed, they mess it up even more. They’re not what they say they are. They keep pushing it on. Oh you gotta call customer service yet you gotta go to the bank to get anything done. My counts have been hacked three times since I’ve been with them there are terrible Bank. 

Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 3.5 star rating with 2 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open tomorrow at 9:00 a.m. 

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